The certificates you had downloaded must be installed to your keystore in the correct order for your certificate to be trusted. If you try to install it to a different keystore it will not work. The certificates must be installed to this exact keystore. In the above command is the alias name provided when creating the keystore, key.csr is the name of the CSR file that will be created after the command is executed.ĭownload the Certificate files received from the CA via e-mail to the directory where your keystore (sdp.keystore) was saved during the CSR creation process. Keytool -certreq -alias -file key.csr -keystore sdp.keystore Please follow the steps given below to create the CSR file.įrom the location \ jre \ bin execute the below command. CSR (Certificate Signing Request) file is temporary and should be submitted to a CA to receive CA-Signed Certificate files. This backed up keystore can be used if the certificate installation goes wrong or when you renew your certificates the next year. NOTE: We request you to make a backup copy of the sdp.keystore file before installing the Certs. Your keystore file named sdp.keystore is now created in your current working directory. Make sure to remember the password you choose. Try giving the password same as your key password. On entering the required information, confirm that the information is correct by entering 'y' or 'yes' when prompted.Īt the end of executing the above command, you will be prompted to enter keystore password. If you are ordering a Wildcard Certificate this must begin with the * character. When it asks for first and last name, this is NOT your first and last name, but rather it is your Fully Qualified Domain Name for the site you are securing. NOTE: Please note that the Password should not contain $ symbol. You will then be prompted to choose a password for your keystore. Keytool -genkey -alias or -keyalg RSA -keysize 2048 -keystore sdp.keystore If your vendor requires a CSR of size 2048 please use the command given below. Keytool -genkey -alias or -keyalg RSA -keystore sdp.keystore keystore file follow the below steps,įrom the location \ jre \ bin execute the command csr file will include information provided by the individual who creates the. NOTE: In all the images, replace the highlighted text with the alias name you want to use for the ServiceDesk Plus - MSP.īefore requesting for a certificate from a CA, you need to create tomcat specific ".keystore" file and ".csr" file. The steps involved in configuring ServiceDesk Plus - MSP to use the SSL are as given below. You can use keytool (bundled with Java) to create your certificates, get them signed by a CA and use them with ServiceDesk Plus - MSP. To make ServiceDeskPlus - MSP server identify itself correctly to the web browser and the user, you need to obtain a new signed certificate from a CA for the ServiceDesk Plus - MSP host. Thus, while connecting to ServiceDesk Plus - MSP, you need to manually verify the certificate information and the hostname of ServiceDeskPlus - MSP server carefully and should force the browser to accept the certificate. This self-signed certificate will not be trusted by the user browsers. But it requires a SSL (Secure Socket Layer) Certificate signed by a valid Certificate Authority (CA).īy default, on first time start-up, it creates a self-signed certificate. ServiceDesk Plus - MSP can run as a HTTPS service. Steps to install SSL in ServiceDesk Plus - MSPĬommands to install certificates of some common vendors ] at ( psi, waitingForProcessToExit, System.String errorMsg) in :0 at (System.String javaExe, System.String sdkToolsDir, System.String sdkToolCommand, Int32 memoryMB, System.String workingdir, waitingForProcessToExit, System.String errorMsg) in :0 at (System.String javaExe, System.String sdkToolsDir, System.String sdkToolCommand, Int32 memoryMB, System.String workingdir, waitingForProcessToExit, System.String errorMsg) in :0 UnityEditor.ServiceDesk Plus - Installing SSL Certificate C:/Program Files (x86)/Java/jdk1.8.0_111\bin\java.exe -Xmx1024M ="C:/Users/HP/AppData/Local/Android/sdk\tools" -Dfile.encoding=UTF8 -jar "C:\Program Files\Unity\Editor\Data\PlaybackEngines\AndroidPlayer/Tools\sdktools.jar". Please make sure the location and password of the keystore is correct. after filling information when i click on create key button.
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